Confirm that Tableau services are assigned the correct Log On and Startup values:
Log on as administrator to the computer running Tableau Server.
On the Tableau Server computer, select Start > Control Panel > Administrative Tools > Services.
Open Services and Applications, then click Services. Confirm that the following services have the correct settings:
| Service Name | Logon Value | Startup Value |
|---|---|---|
| FLEXnet Licensing Service | Local System | Manual |
| Secondary Login | Local System | Automatic |
| Tableau Server (tabsvc) | <domain>\<username> This is the Run As user account. See below. | Automatic |
| Tablicsrv | Local System | Automatic |
To change the Log On value for Tableau Server (tabsvc) to the Run As User account:
In the Services window, stop the Tableau Server service by right-clicking Tableau Server (tabsvc) and selecting Stop.
Select Start > All Programs > Tableau Server > Configure Tableau Server.
On the General tab, enter the domain, username, and password for Tableau Server's Run As User account.
Click OK, then restart Tableau Server (tabsvc).